Industry Standard MSP Agreements
Ready-to-use legal agreements that help Managed Service Providers (MSPs) stay protected.
Master Services Agreement (MSA)
$999
Sets out legal terms for all IT services provided to the client, with detailed provisions on liability caps, early termination fees, security interests, privacy compliance, confidentiality, intellectual property protections, and third-party goods and services obligations.
All other agreements operate under these terms.
Approximate Length: 18-20 pages
Includes: 1 hour of legal customisation time
Managed Services Agreement
$999
Details the scope, inclusions, and SLAs for managed IT services, as well as key operational terms such as quantity reduction limits, fair use policy for support, and onboarding dependencies.
Approximate Length: 5-6 pages of terms (plus schedules for inclusions, SLAs and pricing)
Includes: 1 hour of legal customisation time
Statements of Work (SOW)
$999
Approximate Length: 4–8 pages + optional schedules
– Backups
– Cyber Security
– HaaS, SaaS and IaaS
– Managed Network
– Managed Private Cloud
– Professional Services (Projects)
+ many more
Any legal customisation time required is extra
How it works
1.
Purchase agreement template
Choose the agreement you need and complete checkout.
Our team will contact you within one business day to begin the customisation process.
2.
Choose how you’d like to collaborate
Jump on a video call or handle everything via email — your choice.
Our legal advisor will tailor the agreement to suit your MSP’s services, clients, and risk profile if applicable.
3.
Agreement delivered, ready to use
You’ll receive your customised, legally sound agreement - ready to send, sign, and use.
Giving you real-time oversight of all agreements and risk exposure.
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