MSP Agreements That Hold Up
When It Counts
Drafted by an MSP legal specialist, tailored to your business, and delivered as a Word document you own.
When things go wrong,
your agreements matter.
Most MSPs think their agreements are fine until a client disputes scope, refuses to pay or exits early.
No liability cap leaving you exposed to the full cost of an incident
No scope protection making everything appear "included"
No minimum commitment allowing clients to leave without consequence
No price increase terms slowly eroding your margin over time
Usually, the problem isn't the client. It's that your agreement was never built for how your MSP actually operates.
Running on trust only works until it doesn't.
The Templates
Professionally drafted and tailored before delivery.
Master Services Agreement (MSA)
$999
Sets the legal foundation for your services, covering liability, termination, privacy, confidentiality, payment protection and core commercial terms.
Built for real world MSP operations and designed to hold up when client relationships become difficult.
Includes 1 hour of legal customisation time
Managed Services Agreement
$999
Defines the scope, inclusions and service levels for your managed services, along with the operational terms that keep expectations clear on both sides.
Covers onboarding, fair use limits, quantity reductions, support boundaries and ongoing service responsibilities.
Includes 1 hour of legal customisation time
Statements of Work (SOW)
$499
Tailored scopes of work for specific services, projects and operational offerings.
Available for managed services, cloud offerings, cyber security, communications, projects, block hours and other MSP service offerings.
Legal customisation time not included
Microsoft Cloud Services Agreement
$499
Built for MSPs reselling and supporting Microsoft cloud services, including Microsoft 365 and Azure.
Covers client responsibilities, subscription commitments, renewals, delegated admin access, cancellation restrictions and support obligations.
Includes 1 hour of legal customisation time
Co-Managed Services Agreement
$599
Designed for MSPs working alongside an internal IT team.
Covers escalation paths, administrative access, change management, shared responsibilities and service exclusions, with optional co managed support structures and ticketing workflows.
Includes 1 hour of legal customisation time
Custom MSP Legal Services
POA
Tailored legal support for MSPs with more complex operational or commercial requirements, including custom agreements, contract audits, policies, bundled packages and additional templates & support on request.
How It Works
Choose Your Agreement
Select the agreement your MSP needs and complete checkout.
Our team will contact you within 1 business day to begin the customisation process.
We Tailor It to Your MSP
Work with us over email or video call, whichever suits you best.
Your agreement is tailored to your services, clients and operational requirements.
Receive Your Final Agreement
Your completed agreement is delivered ready to send, sign and use within your business.
Editable Word versions are included as standard.
Have questions before getting started?
We can guide you through agreement selection, bundled packages and custom legal requirements.
Giving you real-time oversight of all agreements and risk exposure.
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